StackCraft - AI-Powered Design & Development Agency

1. Introduction

StackCraft ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our design and development services.

2. Information We Collect

Personal Information

We may collect the following personal information:

Name and contact information (email, phone, address)
Company information and job title
Payment and billing information
Project requirements and specifications
Communication history and feedback

Technical Information

We automatically collect certain technical information:

IP address and device information
Browser type and version
Operating system
Website usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Provide and maintain our design and development services
Process payments and manage subscriptions
Communicate with you about projects and services
Improve our services and user experience
Send marketing communications (with your consent)
Comply with legal obligations
Protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With your explicit consent
To comply with legal requirements or court orders
To protect our rights, property, or safety
With trusted service providers who assist in our operations
In connection with a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your information:

Encryption of sensitive data in transit and at rest
Secure hosting and cloud infrastructure
Regular security audits and updates
Access controls and authentication
Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project files and deliverables are retained according to our service agreements. You may request deletion of your data subject to legal requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and review your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your information
Withdraw consent for marketing communications
Request data portability

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve website functionality and performance
Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

9. Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@stackcraft.com.au

Location: Geelong, Victoria, Australia

We will respond to your inquiry within 48 hours.